Today I did a video post about the Tampico case study in Korzenny's book.
This is my first "real" video post so bear with me. In typical YouTube fashion, there's bad lighting, bad angles and an amateurish production. Yes, I also now know I say "umm" way too much. But, regardless, you have to start somewhere and this is a pretty good place to start. Enjoy.
Wednesday, January 23, 2008
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